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Privacy Policy

Last updated: 23.07.2024

Welcome to Opal Waters Resort's Privacy Policy. We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Information: When you make a reservation, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, payment details, and any other information you choose to provide.
  • Usage Data: We automatically collect information about how you interact with our website, such as your IP address, browser type, referring/exit pages, and the dates and times of your visits.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services
  • To process transactions and send you related information
  • To respond to your comments, questions, and provide customer service
  • To send you marketing communications
  • To monitor and analyze usage and trends to improve your experience with our website
  • To protect our rights, privacy, safety, or property, and/or that of you or others

3. Sharing Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.
  • As Required by Law: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you and to ask how your information is used and shared.
  • Correction: You have the right to request that we correct any inaccuracies in your personal information.
  • Deletion: You have the right to request the deletion of your personal information under certain circumstances.
  • Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
  • Data Portability: You have the right to receive the personal information we hold about you in a structured, commonly used, and machine-readable format.
  • Objection: You have the right to object to our processing of your personal information.
  • Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: Opal Waters Resort, P.O, Goa University Road, Aldeia de Goa, Bambolim, Goa 403206, India