Terms and Conditions

Welcome to Opal Waters Resort. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and booking our services, you accept these terms and conditions in full. If you do not agree with these terms and conditions, please do not use our website or services.

1. Definitions

"Website" refers to the Opal Waters Resort website, accessible at www.opalwatersresort.com.
"Services" refers to the hotel accommodation, facilities, and other related services provided by Opal Waters Resort.
"Guest" refers to any individual who books or uses the services provided by Opal Waters Resort.
"You" refers to the guest or website user.

2. Booking and Reservations

By making a booking through our website, you agree to provide accurate and complete information. All reservations are subject to availability and confirmation. Opal Waters Resort reserves the right to refuse any booking at its discretion.

To secure your booking, a valid credit card is required at the time of reservation. Payment for your stay will be processed in accordance with the rate plan selected at the time of booking. Any additional charges incurred during your stay must be settled upon checkout.

3. Check-in and Check-out

Check-in time is from 3:00 PM, and check-out time is by 11:00 AM. Early check-in and late check-out requests are subject to availability and may incur additional charges. Guests are required to present a valid government-issued identification upon check-in.

4. Cancellations and Refunds

Cancellation policies vary based on the rate plan and booking period. Please refer to your reservation confirmation for specific cancellation terms. In the event of a cancellation, Opal Waters Resort may charge a cancellation fee as specified in the booking terms. Refunds, if applicable, will be processed to the original payment method within a reasonable time frame.

5. Guest Conduct

Guests are expected to conduct themselves in a respectful and courteous manner. Any behavior that causes inconvenience or harm to other guests, staff, or property will not be tolerated. Opal Waters Resort reserves the right to evict any guest found in violation of this policy without refund.

6. Privacy Policy

Your privacy is important to us. Our privacy policy, which explains how we collect, use, and protect your personal information, is incorporated into these terms and conditions. By using our services, you consent to the collection and use of your information as outlined in our privacy policy.

7. Limitation of Liability

Opal Waters Resort will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or website. This includes, but is not limited to, loss of data, loss of profits, or any other loss or damage that may result from your use of our services.

8. Force Majeure

Opal Waters Resort will not be liable for any failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to natural disasters, acts of God, war, strikes, or other similar events.

9. Changes to Terms and Conditions

We may update our terms and conditions from time to time. We will notify you of any changes by posting the new terms and conditions on this page. You are advised to review these terms and conditions periodically for any changes. Changes to these terms and conditions are effective when they are posted on this page.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms and conditions or your use of our services will be subject to the exclusive jurisdiction of the courts of India.

11. Contact Us

If you have any questions about these terms and conditions, please contact us at:

Email: [email protected]
Address: Opal Waters Resort, P.O, Goa University Road, Aldeia de Goa, Bambolim, Goa 403206, India